Quality Assurance Crucial to Growth Strategy

Prime Minister, the Most Hon. Andrew Holness, said having effective quality assurance systems in industries is crucial to the Government’s economic growth strategy.

“Quality assurance is a key factor in our enterprises and industries being competitive, securing markets and building consumer confidence in our products,” he said.

Mr. Holness was addressing the Bureau of Standards Jamaica (BSJ) National Quality Awards ceremony and banquet at The Jamaica Pegasus hotel in New Kingston on Wednesday (October 12).

Quality assurance is a process of maintaining a desired level of quality in a product or service by paying attention to every stage of the process of production or delivery.

It is a way of preventing mistakes or defects in manufactured goods and avoiding problems when delivering solutions or services to customers.

The Prime Minister said the BSJ must play a key role in helping businesses achieve quality competitiveness, and hailed the agency for its work in facilitating the growth of new industries and helping them develop appropriate standards.

“Within the Caribbean, the BSJ is a leading quality assurance institution and we should find ways to leverage that for national benefit; for economic growth; job creation; and well-being and prosperity,” he pointed out.

Mr. Holness, in the meantime, hailed the recipients of the National Quality Awards (NQA), and encouraged them to continue maintaining high standards.

Mavis Bank Coffee Factory Ltd. was awarded the NQA for Excellence in Manufacturing, Digicel Jamaica for Excellence in Service, Environmental Solutions Limited for Excellence in Small Business, and Caribbean Broilers Egg Farms for Excellence in Agriculture.

Other sectional awardees included Red Stripe, Sandals, Sagicor Group, Dairy Industries Jamaica, P.A. Benjamin Manufacturing, Caribbean Genetics, and Jamaica Teas. They were recognised in the areas of organisational focus, customer focus, human resource focus, process management and business results.

The National Quality Awards, done in association with the Ministry of Industry, Commerce, Agriculture and Fisheries, salutes business excellence while promoting international competitiveness of Jamaican products and services in public- and private-sector organisations.

The BSJ also used the awards ceremony, now in its 11th year, to launch the NQA Ambassador Programme and appointed the first set of ambassadors.

These are past NQA winners that continue to demonstrate commitment and leadership in their respective sectors and maintain a rich quality culture in their business operations.

Among the ambassadors are Honey Bun Limited, Caribbean Hatchery Limited, Berger Paints, the National Council on Technical and Vocational Education and Training (NCTVET), and Sagicor Group.

The Ambassadors Programme is geared at building capacity, providing advice and information to Jamaican companies involved in the NQA programme about the value of incorporating quality assurance systems in everyday business operations.

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